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Marketing and Social Media Manager & Client Services
This role balances two areas of responsibility: managing our marketing and social media as well as being the primary contact for our client services.
In the Marketing / Social Media aspect of the role, you’ll be responsible for developing and implementing our strategy across social media platforms, with the goal of expanding customer engagement, building brand awareness, and supporting company objectives.
In the client services role, you will be the face and voice of Breathe, working from the front desk at our downtown Bloomington location.
Ideal candidates are familiar with current marketing trends, have media experience, want to be a part of providing life-changing services to our community, and have a passion for engaging with our clients in a trauma informed way.
_Breathe Counseling_ is a recently expanded private practice that is fast growing with immense potential.
This role provides significant opportunities for creativity and experience in multiple areas.
We value each team member and intentionally support their personal and professional goals.
We would love for you to join us in our mission and vision of walking with others on their healing and transformation journey.
*Marketing & Social Media Responsibilities:*
* Build a working knowledge of Breathe’s mission, identity, and services.
* Collaborate with the executive team
* Adhere to a consistent brand voice and maintain company brand standards in all product support materials and communications
* Develop and implement a comprehensive marketing strategy that aligns with Breathe objectives, including social media and marketing and communication projects
* Design and create graphics and marketing materials
* Create and curate engaging content for social media channels, including Instagram, Facebook, Pinterest, and LinkedIn
* Write and proof copy and manage, monitor, and update website
* Monitor and respond to client inquiries, comments, and messages across social media platforms
* Analyze social media metrics to evaluate the effectiveness of campaigns and adjust strategies accordingly, monitoring SEO
* Stay up-to-date with industry trends and best practices and incorporate them into our social media strategy
* Demonstrating flexibility and adaptability in handling diverse responsibilities
*Client Services Responsibilities:*
* Receptionist duties
* Greet and assist onsite guests and clients
* Handle both inbound and outbound calls/texts
* Setting appointments with clients
* Email communication and correspondence
* Newsletters and email subscriptions
* Collaborate and support executive team
* Provide pre and post support to our therapy intensive clients
* Assist with creation and proofing of support documents and presentations
* Help with event planning and execution (therapy intensives, training events, seminars)
* Assist with creation and proofing of support documents and presentations
*Qualifications:*
* Bachelor's degree in Marketing, Communications, or a related field (or equivalent work experience)
* Knowledge in social media management for a brand or agency
* Experience in creating engaging content that drives engagement and brand awareness
* Experience in managing social media platforms including Instagram, Facebook, etc.
* Familiarity with tools such as Google Analytics, Hootsuite, Adobe Creative Cloud or other design products and Microsoft Office Suite
* Excellent written and verbal communication skills
* Detail-oriented with a strong eye for accuracy and consistency
* Ability to collaborate and work effectively in cross-functional teams
* Strong organizational and project management skills
* Self-motivated with the ability to prioritize tasks and meet deadlines
* Previous experience in office administration or other related fields
Join our dynamic team and make a difference in the lives of our valued clients!
To apply, please submit your resume highlighting your relevant experience in marketing and client services.
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Job Type: Full-time
Pay: $41,000.
00 - $53,900.
00 per year
Benefits:
* Flexible schedule
* Paid time off
Schedule:
* Day shift
* Monday to Friday
Work Location: Hybrid remote in Bloomington, IL 61701
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