Position Description
Wally’s food service lead works as a member of the Food Service Team, and is responsible for providing great guest service, supervising and assisting team members in the production of Wally’s food menu items, the cleaning of equipment, and cleaning of stations.
Successful food service leads are able to lead and work alongside small teams creating quality food items in a fast past production environment, meet or exceed food production requirements, and maintain sanitary requirements of their assigned stations and equipment while creating a guest centric atmosphere.
Responsibilities and Duties
Provide an upbeat, polite, pleasant guest experience while performing duties in a timely fashion.
Follow and comply with Standard Operating Procedures, Company Policies, Team Member Handbook, and directives given by management.
Supervises small teams of food service team members.
Assists in the evaluation process and corrective action process of team members.
Prepare Wally’s food menu items using food production equipment, kitchen utensils, and other kitchen materials following SOP(s) and policies.
Maintain adequate stock levels for ingredients and supplies in the production of Wally’s food menu items.
Clean and sanitize work stations, utensils, pans, and dishes; meeting or exceeding state mandated hygiene requirements.
Meet or exceed food production requirements to maintain high volume sales.
Comply with uniform standards and maintain a “well groomed” appearance.
Perform other duties as assigned
Required flexibility in scheduling including nights, weekends, and holidays.
Position Requirements
High school diploma or GED preferred.
1 to 2 years food service experience in a fast- paced environment is highly desired.
1 year of experience supervising small teams is preferred.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to communicate and/or write simple correspondence.
Ability to operate kitchen equipment, use kitchen utensils, follow ingredient lists, and basic instructions.
Intermediate knowledge of food sanitation.
Must be able to work in a fast-paced environment.
Food Service Leads are regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms.
The employee is frequently required to walk.
The employee is occasionally required to stoop, kneel, crouch, or crawl and talk or hear.
The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.
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