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Regional Manager

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Posted : Wednesday, November 08, 2023 08:39 PM

Description/Job Summary The Regional Manager provides leadership and direction to the regional office teams (lending, crop insurance, and support staff), focused on member service to achieve the business plan, including quality sales while maintaining the appropriate financial risk profile balance.
The Regional Manager provides strategy and leadership for the overall member experience and sales delivery while building a foundation for the team through performance coaching and effective goal setting.
Responsibilities/Duties Leadership & Collaboration Staff Supervision & Management Recruits, selects, develops, motivates, empowers and evaluates regional office team Assesses talent and determines the division of responsibilities, providing work guidance and direction Establishes performance standards and measures performance against standards Provides performance feedback, coaching and counseling employees as needed to improve performance, and recognizes employees in a timely manner Communicates business expectations and goals to and is responsible for teams' results Assists team members in creating ongoing career development plans in order to fulfill opportunities throughout the association and plan for succession Establishes a positive work environment that promotes continuous learning, development, and recruitment/retention of highly effective staff Leadership Contributes to the creation and implementation of strategies to execute the business development and marketing plans Approves and denies expense reports and leave requests Provides guidance in determining loan pricing and terms, and provides additional expertise and resources as needed by the field team Promotes cross-selling of products and services to members Provides training to co-workers through information sharing, small group discussions, idea exchanges, job shadowing, and mentoring Applies acquired expertise to analyze and solve problems without clear precedent Models Association values, inspiring a shared vision through our shared purpose and holding their teams accountable for culture preservation and growth Collaboration Coordinates and collaborates with cross-functional leaders and Association committees/teams to contribute to Association strategy or projects Establishes and maintains internal and external relationships while participating in the Association and industry organizations to gain knowledge, share information, and enhance the Association's image Collaborates with other RMs and other field leadership to drive consistency, work share, and the overall success of the Association Participates in various committees to provide insight and develop processes and procedures Supports and delivers Association initiatives to the marketplace Actively participates in high-level Association meetings to share insight in practices, processes, culture, etc.
in an effort to make things work better Regional Office Performance Monitors and manages toward Part A metrics for Regional Office Monitors credit and crop insurance administration Monitors regional office performance by ensuring processes and procedures are being followed Reviews reports and tracks progress of various performance measures providing change in direction, coaching, and training when necessary Supports and improves processing and creates and revisits best practices to continually improve workflow Develops processes and programs that promote and positively contribute to the member journey Creates and monitors the annual regional office budget Approves and denies budget requests, capital purchases, invoices, regional office public relations, and marketing activities Encourages the sharing of ideas or suggestions on how to better meet the member's needs Speaks on the member's behalf and ensures that their needs are being met when working with others Monitors and analyzes feedback to uncover opportunities to improve products, services, or processes Individual Portfolio Management Originates loan applications by assessing customer needs Determines how to meet the needs of the applicant and discusses loan structure, interest rates, collateral, amortization, payment schedule, etc.
resulting in an optimal outcome for the applicant and Farm Credit Illinois Identifies additional business opportunities within existing member base served Collaborates with teammates to ensure complete information has been obtained prior to hand off for formal processing Collects and assesses qualitative and quantitative business and financial information and follows up for clarification and verification if needed Prepares application for Credit Services Division (CSD) by determining what business and financial information is needed Analyzes the business and financial information, writes a supportive narrative, and pulls data together to prepare an application for submission Collaborates with CSD on loan structure and terms to ensure a decision is made that is best for the customer and association Participates on loan committee to clarify and present information as needed Closes loans by ensuring all loan and legal requirements are met and accurate Applies and upholds sound credit administration principles Ensures customer expectations are met and creates a positive member experience Anticipates loan actions and servicing Identifies risks with the portfolio and determines if corrective action is needed Creates and monitors effective servicing plans Other Responsibilities Personal/Professional Development Possesses and maintains technical expertise, business and industry knowledge, and process development capabilities Seeks coaching and mentoring opportunities to help strengthen own skills Demonstrates openness to learning and puts new knowledge into practice Evaluates and selects training courses in leadership, communication, business expertise Public Relations Participates in customer appreciation events and activities to enhance relationships Develops and maintains a personal presence in the ag community through active involvement in professional groups and community activities Monitors the public relations budget and time allocation Identifies key contacts and resources to build relationships Stays abreast of knowledge pertinent to the geographical region Data Security and Confidentiality Appropriately protects the confidentiality, security, and integrity of the Association's systems and data and clients' data Required Skills Knowledge of business development, credit extension, credit administration, and portfolio management procedures General knowledge of production agriculture Skill in utilizing a systematic approach to problem solving Skill in interacting and working effectively with others Skill in managing own emotions and understanding and managing the emotional reactions of others Skill in identifying, addressing and collaboratively resolving conflicts Skill in differentiating significant and insignificant details Skill in listening and conveying awareness of a customer's problem or issue to find resolution Skill in negotiating agreements to achieve the best outcome for the organization Skill in engaging, collaborating, and building trust amongst team members Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers Required Qualifications Bachelor's degree in business, finance, agriculture, or communications 7 years of experience in sales, agribusiness, credit analysis or crop insurance Or equivalent education, experience, and skillset sufficient to perform the essential functions of the job

• Phone : NA

• Location : Mahomet, IL

• Post ID: 9004288852


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