Assistant General Manager (AGM)

*Job description* The *Holiday Inn & Conference Center in Normal IL* is seeking an experienced hotel operations professional to join their team as the full-time Assistant General Manager.
The Assistant General Manager’s primary responsibility is to support the General Manager in achieving the hotel’s long-range profit and revenue goals by directing the operations of the hotel.
This position is responsible for ensuring hotel consistency in quality of standards, as well as the delivery of outstanding guest service and the effective operations primarily of the front desk.
The Assistant General Manager is also responsible for selecting, training, evaluating, developing and motivating the front desk associates.
This is a full-time, salaried position that requires flexibility in scheduling.
We offer a competitive total compensation package including annual performance based increases and the following benefits: *Health and Welfare (Medical, Dental, Vision, Health Savings Account and Flexible Spending Accounts)* Company Paid Short and Long-Term Disability, Basic Life, and AD&D *Voluntary Term Life* Retirement Benefits (401k) *Time Off Benefits (Paid Holidays, PTO and Sick Time)* Employee discounts *SKILLS & KNOWLEDGE:* 1.
Must have the ability to provide professional and courteous guest service.
2.
Must have good time management skills and the ability to work with minimal supervision.
3.
Must have good organizational skills, the ability to multitask and strong attention to detail.
4.
Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.
Must have demonstrated business communication skills.
5.
Must have the ability to maintain a positive and professional attitude when handling guest and associate situations and problem resolution.
6.
Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals.
7.
Must have a working knowledge of computers and basic math skills and the ability to handle monetary transactions.
8.
High school diploma or equivalent required; associate degree preferred.
9.
Two to three years of previous hotel management or related experience required.
10.
Previous management/supervisory experience preferred, but not required.
Other opportunities are available.
Apply today! We are an E-Verify participating employer.
EOE M/F/D/V Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Day shift * Monday to Friday * Weekend availability Ability to commute/relocate: * Normal, IL 61761: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel management: 2 years (Required) * Hospitality: 4 years (Preferred) Work Location: One location Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Day shift * Monday to Friday * Nights as needed * Weekends as needed Experience: * full-service hotel: 1 year (Preferred) * Hotel management: 1 year (Preferred) * Hospitality: 1 year (Preferred) Work Location: In person