Holiday Inn - Bloomington, IL is currently hiring for an Assistant General Manager.
The ultimate mission of this role will be to provide strong on-the-ground leadership to one of our multi-million dollar business units by providing strong operational leadership and manage with unparalleled customer service philosophies.
This is a phenomenal opportunity to:
* Champion operational experience you already have obtained as well as grow your skills within the financial, forecasting, HR, and other Accounting functions
* Be part of the hotel brand, which has a stellar reputation for being the leader in the hospitality space
* Be given superior support from the Corporate level all the way from Operations, Sales & Marketing, Accounting, IT, and Human Resources
A strong predictor of success for the Assistant General Manager will be the ability to:
* Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
* Develop cohesion with direct reports and maximize each one’s potential
* Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
* Successfully interact with Hotel General Manager, all key leaders and staff across the hotel, as well as key corporate staff and ownership groups when necessary
KEY DUTIES & RESPONSIBILITIES
* Strong led focus and support to the General Manager in maintaining and furthering the Hotel Brand Standards to heighten Guest Satisfaction (GSS) – your ability to understand these quickly upon hire and drive are key!
* Understand and be able to execute on all Accounts Receivable and Payable duties within the first 30 days
* Familiarize yourself and be comfortable with all HR processes within the first 30 days – you will play a huge part in new hire onboarding and success!
* Staff Optimization – develop a plan for all newly hired and current leaders/staff so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
Job Requirements
EDUCATION AND EXPERIENCE
* Bachelor’s degree plus at least one (1) years of related Assistant General Manager experience; or High school diploma or equivalent plus at least three (3) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
* Computer skills required – must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
* Experience with hotel information systems required
PREFERRED SKILLS AND/OR EDUCATION
* Hotel experience
* Opera and M3 system experience
* Must have solid Operations Manager experience within a Select Service and/or Extended Stay property
Job Type: Full-time
Benefits:
* Employee discount
* Paid training
Experience level:
* 2 years
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Ability to commute/relocate:
* Bloomington, IL: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
* Driver's License (Required)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Work Location: In person