Director of Homeless Services

In January 1971, Personal Assistance Telephone Help (PATH) commenced its phone assistance services, powered by the dedication of ISU students, faculty, and residents who volunteered their efforts.
Initially focused on offering accurate information and support for students grappling with street drug issues, PATH's mission evolved to address the growing needs of the Illinois State University and the Bloomington-Normal area.
As time progressed, our mission expanded to encompass handling crisis calls, responding to information and referral requests, and providing a secure, confidential space for individuals to converse with well-trained, non-judgmental, and compassionate volunteers.
Although our legal identity remains Personal Assistance Telephone Help, this name no longer encapsulates the diverse range of services we offer.
Breaking free from the confines of phone-only assistance, PATH embarked on introducing programs tailored for specific populations.
In the 1980s, the Board of Directors recognized this transformation, and our Doing Business As (DBA) name PATH, Inc.
aptly reflects our broader mission: Providing Access to Help.
At PATH Inc.
, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and the communities we serve.
PATH Inc.
is proud to be an equal opportunity workplace and is an affirmative action employer.
All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs, without regard to race, sex or gender identity, mental or physical disability, religion, age, national origin or ethnicity, sexual orientation, marital status, HIV status, veteran status, or parental (or pregnancy) status.
Position Overview: The Director of Homeless Services at PATH, Inc.
plays a crucial role in leading and overseeing the organization's efforts to provide comprehensive support to individuals experiencing homelessness.
Reporting to the CEO, the Director of Homeless Services is responsible for developing and implementing strategic initiatives, managing program operations, and ensuring the delivery of high-quality services to clients.
Key Responsibilities: Strategic Leadership Lead the development and implementation of strategic initiatives to address homelessness, in alignment with PATH's mission and values.
Collaborate with CEO to set organizational goals and priorities for homeless services.
Program Management Oversee the delivery of high-quality services to homeless individuals and families, including case management, mental health support, substance abuse treatment, and housing assistance.
Ensure that programs are effective, efficient, and compliant with funding requirements.
Staff Supervision Provide leadership and support to a team of dedicated professionals, including program managers, case managers, outreach workers, and support staff.
Foster a positive work environment that promotes teamwork, collaboration, and professional growth.
Community Engagement Build and maintain strong partnerships with local government agencies, community organizations, and other stakeholders involved in homelessness prevention and intervention.
Represent PATH at meetings, conferences, and public events to advocate for policies and resources to address homelessness.
Data Analysis and Reporting Utilize data-driven approaches to assess program outcomes, identify areas for improvement, and track progress towards goals.
Prepare regular reports for internal and external stakeholders, including funders, government agencies, and the board of directors.
Budget Management Develop and manage annual budgets for homeless services programs, ensuring that resources are allocated effectively to meet programmatic needs.
Monitor expenses, revenue, and grants to ensure financial sustainability and compliance with funding requirements.
Grant Writing and Fundraising Lead efforts to secure funding for homeless services programs through grant writing, fundraising campaigns, and partnership development with government agencies, foundations, corporations, and individual donors.
Adaptability Undertake any additional assigned responsibilities as needed to ensure the overall success and efficiency of our organization.
Qualifications Bachelor's degree in social work, public administration, or a related field; Master's degree preferred.
Minimum of 5 years of experience in homeless services, with a proven track record of program management and leadership.
Knowledge of homelessness issues, housing policies, and best practices in supportive services.
Knowledge of HMIS systems is strongly preferred.
Excellent interpersonal and communication skills, with the ability to build relationships and collaborate with diverse stakeholders.
Demonstrated ability to think strategically, analyze data, and make informed decisions to achieve organizational goals.
Experience with grant writing, fundraising, and financial management.
Commitment to social justice, equity, and empowerment of marginalized communities.
Schedule: Monday - Friday 8:30 AM - 4:30 PM As needed to fulfill director level responsibilities.
Benefits: Paid time off Personal wellness days Paid sick leave Health insurance (Employer paid) Dental insurance (Employer paid) Life insurance Vision insurance 401K (after 1 year of employment)