Director of Student Success, Retention, and Recruitment

Job no: 518269 Work type: On Campus Location: Normal, Illinois Title: Director of Student Success, Retention, and Recruitment Division Name: Academic Affairs Department: Dean of Arts & Sciences Job Summary Targeted advising: collaborates with CAS advisors to develop, update, and implement targeted interventions to increase student retention and success, with special attention to the coordination and implementation of student success initiatives supporting students who might need extra support (including first generation students, transfer students, and students who are either on probation or are at risk of being placed on probation).
This position will therefore be involved in one-on-one advising for targeted groups of students in CAS; this is a primary responsibility.
Data informed practices: will also help the Associate Dean and Dean in CAS develop, maintain, and report on quantitative and qualitative performance measures for student success so that we are data-informed in our approaches.
Coordination of retention activities: this position will ensure consistently and mutually reinforcing retention activities across programs, departments, and schools, regularly evaluate the effectiveness of retention activities and recommend changes as necessary, and recommend and implement changes for enhancement, and monitor effectiveness; this will mean coordinating with chairs and directors, faculty, and advisors in CAS units.
Liaison for other advisors in CAS: will also help with the onboarding of CAS advisors and participate in monthly CAS advisors meetings.
Liaison to other student success operations at ISU: This position will serve as a liaison to other directors and coordinators of student success across campus so that CAS efforts are in parallel with the priorities of the Provost’s Office, University College, and other academic colleges.
Temporary coverage for advising gaps: finally, this position will help cover gaps in advising if an advisor goes on temporary leave or resigns before we have a replacement hire.
Additional Information University Benefit Highlights: - Health, dental, vision, and life insurance - Retirement and supplemental retirement - Tuition waiver benefits are available to staff as well as their eligible dependents.
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks - Paid vacation and sick time For more University Benefit information: https://hr.
illinoisstate.
edu/benefits/ Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.
illinoisstate.
edu/benefits/insurance/ Salary Rate / Pay Rate $4,600 - $6,300 per month, commensurate with education and experience Required Qualifications 1.
Bachelor's degree 2.
Three (3) years of full time or part-time equivalent professional level experience in a student affairs, advising, or academic support role that includes responsibilities for tracking student progress toward college degree completion, oversight of student success initiatives, or development of programming related to student support initiatives.
3.
Demonstrated knowledge of word processing, spreadsheets, databases, Campus Solutions, Power BI, COGNOS, how to interpret and access student information files, registration files graduation audits and articulation files.
4.
Demonstrated experience working with diverse student populations.
Preferred Qualifications 1.
Master's degree in higher education or student affairs related area.
2.
Experience with managing data related to student success, including data collection and analysis.
Work Hours Core work hours are 8:00am to 4:30pm, Monday through Friday Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1.
Remain at a workstation for extended periods 2.
Move about in various locations on and off campus as needed to complete day-to-day work 3.
Effectively communicate on a daily basis Proposed Starting Date March 2024 Required Applicant Documents Resume Cover Letter Transcripts - See Special Instructions to Applicants section for additional options Please Note: These documents are required to be submitted online in order to complete the application process.
Please have these documents ready prior Optional Applicant Documents Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process.
Please have these documents ready prior Special Instructions for Applicants Please fully complete the entire application including, but not limited to, the education and work history portions.
Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held.
Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience.
Please do not put "see resume" in the duties and responsibilities section of the work history.
This will be considered an incomplete application and incomplete applications will not be considered.
College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration.
Transcripts can either be uploaded with your application or submitted via the options listed below.
In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD214, must be submitted prior to the application deadline.
Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline: Fax: 309.
438.
0011, Attn: Breanna Crippen Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions.
No participation other than submission of applicant materials is required from applicants that qualify to take the exam.
If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score.
After the application deadline, the names within the top three scores will be referred to the department for interview.
The active register for this classification will be voided when the position is filled.
Illinois State University is authorized to do business within the State of Illinois.
All work under this appointment is required to be performed from within the State of Illinois.
If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position.
Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card.
Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.
Contact Information for Applicants Breanna Crippen Human Resources 309-438-8315 bcplese@ilstu.
edu Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.
1.
30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review.
You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Illinois State University is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383.
The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.
If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.
Application Opened: 02/21/2024 03:30 PM CST Application Closes: 03/06/2024 11:55 PM CST