*Description*
We seek applicants for a full-time Testing Facilitator to administer and provide test security for exams proctored in the College’s Testing Center, including placement, make-up, and community proctoring.
Will also provide administrative and data entry support for the Testing Center.
This position will include evening and weekend hours.
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General responsibilities* include but are not limited to
* Manage all aspects of operation of testing room in accordance with established procedures.
* Uphold established procedures to ensure exams are proctored according to required specifications
* Review test scores and related outcomes with students
* Assist with data entry and reporting as guided by the Associate Director
* Maintain familiarity and compliance with testing vendors’ policies and procedures through ongoing training
* Provide excellent customer service through daily interactions with students, faculty and staff, and community members
* Maintain confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA)
*Requirements*
* Associate degree or appropriate experience/education
* Strong interpersonal, verbal, and written communication skills
* Experience with Microsoft Office software, especially Word and Excel
* Ability to learn and utilize various computer programs
* Ability to effectively enforce established policies and procedures
* Ability to use good judgment and effective problem-solving skills
* Ability to become a certified test administrator as needed
*Desired Qualifications*
* Work experience in a testing environment
* Familiarity with the Family Educational Rights and Privacy Act (FERPA)
* Experience with data management
*Current Heartland Community College students may not serve in this position due to testing security considerations.
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*Applications submitted by April 1, 2024 will receive priority consideration, with review of applications continuing as needed.
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_Heartland Community College is an equal opportunity institution.
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_HCC values equity, diversity and inclusion.
We create a collegial and welcoming culture by taking collective responsibility in the creation, protection, and enhancement of an equitable, diverse, and inclusive campus community.
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Job Type: Full-time
Pay: From $14.
89 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* Monday to Friday
* Weekends as needed
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