Overview:
We are not just offering a job but a meaningful career! Come join our passionate team!
As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry.
State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.
We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance.
Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture.
We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!
Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!
Responsibilities:
Key responsibilities of this role include the following:
Responsible for working directly with agency and business partners in completing work assignments.
Communicates clearly and professionally through remarkable customer service skills.
Handles multiple computer applications (i.
e.
, Microsoft Office) while maintaining quality records in a fast-paced collaborative team environment.
Performs work within HIPAA guidelines demonstrating quality and integrity.
Our Health Customer Service Assistants demonstrate the following skills in their day-to-day work: Knows where to find answers and serves as a technical and procedural resource to assist in resolving policy and/or policyholder questions.
Maintains and updates policyholder records through attention to detail (e.
g.
, change of address, change in policy coverage, etc.
)
Total Rewards Benefits:
401k Plan
Health Insurance
Dental/Vision plans
Life Insurance
Paid Time Off
Annual Merit Increases
Tuition Reimbursement
Health Initiatives * For more details visit our Benefits Summary page
Note: This is a Hybrid position.
"Hybrid" means selected candidates will be assigned to a facility and will spend some time working both in office and from their home.
The current in-office commitment is 4-5 days per month.
Subject to change based on Company Policies and Procedures
Qualifications:
Desired Competencies:
Accountability
Adaptability
Resourcefulness
Teamwork
Technical/Functional Expertise
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