Customer Service Representative

A great opportunity with family-friendly hours! Are you great at making first impressions? Our Business Development Center is seeking a qualified candidate who is responsible for creating and maintaining strong relationships with our valued customers.
The BDC Rep will respond to inbound sales inquiries via phone, email and text; place outbound follow up sales and service department calls; update and maintain customer records; assist our sales staff with customer follow up; and greet and direct visiting customers in a warm, professional manner.
Other major job duties include photographing vehicles in our indoor photo studio, and maintaining and updating the dealership website.
The sales department at Heller Motors is a fast-paced environment.
The qualified candidate will be able to handle multiple tasks at the same time, while providing the outstanding customer service our guests deserve.
FAMILY FRIENDLY HOURS.
40 hour work week, with one 11 am- 8pm shift per week, and every 3rd Saturday off.
No Sundays! Schedule is somewhat flexible.
We offer: * ongoing training * competitive pay * generous 401K plan * health insurance (medical, dental and vision) * paid time off * fun, friendly working environment The ideal candidate will bring: * A professional appearance * Strong oral, written and interpersonal communication skills * Advanced computer literacy and problem solving skills * Previous experience in a customer service or call center environment preferred * CRM software and online chat software experience is a plus For consideration, please reply with resume.
Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Weekends as needed Application Question(s): * In addition to daytime shifts, schedule will include 2 evenings (11 am-8 pm) per week and 2 Saturdays (8 am-4 pm) a month.
Does this schedule fit your job search criteria? Ability to Relocate: * Pontiac, IL 61764: Relocate before starting work (Required) Work Location: In person