Front Desk Clerk

Front Desk Agent Duties: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints and resolve issues promptly and courteously - Process payments and maintain accurate records - Assist with reservations and room assignments - Maintain a clean and organized front desk area Experience: - Previous experience in customer service or hospitality preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities - Proficient in using phone systems and computer software - Ability to multitask and work in a fast-paced environment - Attention to detail and accuracy We offer competitive pay, flexible scheduling, and opportunities for career growth.
Join our team of dedicated professionals committed to providing exceptional guest service.
To apply, please submit your resume and cover letter highlighting your relevant experience to [email protected] Job Type: Full-time Pay: $15.
00 - $16.
00 per hour Benefits: * Employee assistance program * Employee discount * Flexible schedule * Paid time off Schedule: * Day shift * Evening shift * Night shift Ability to commute/relocate: * Le Roy, IL 61752: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 1 year (Preferred) Work Location: In person