*Company Description*
COUNTRY Financial® is an insurance and financial services provider serving over a million households and businesses across 19 states.
With a rich history dating back to 1925, COUNTRY Financial has grown to employ more than 3,000 professionals and 1,700 representatives.
Our clients trust us to protect their homes, cars, farms, businesses, and lives, as well as assist with planning for the future through investing, retirement, and financial services.
*Role Description*
This is a full-time on-site role for an Office Assistant for an Insurance Agent with COUNTRY Financial, located in the Greater Bloomington- Normal, Illinois Area.
The Office Assistant will be responsible for building and maintaining customer relationships.
Provide prompt, accurate, and friendly customer service.
Service may include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
*Qualifications*
* Excellent phone etiquette and communication skills
* Previous experience in administrative assistance
* Proficiency in operating office equipment
* Strong clerical skills
* Attention to detail and organizational abilities
* Ability to prioritize and multitask
* Strong problem-solving and decision-making skills
* High school diploma or equivalent
* Ability to obtain required licenses within 90 days of hiring
* Maintain a strong work ethic with a total commitment to success each day.
* Use a customer-focused, needs-based review process to educate customers about insurance options.
* Relevant certifications or additional qualifications are beneficial
*Additional Information*
* Salary plus commission/bonus
* Paid time off (vacation and personal/sick days)
* Potential to earn extra PTO based on performance
* Work From Home opportunities
* Flexible hours
* License Renewal Fees Reimbursed 100%
Job Type: Full-time
Pay: $17.
86 - $21.
51 per hour
Benefits:
* Life insurance
* Paid time off
* Professional development assistance
Schedule:
* 8 hour shift
Experience:
* Administrative: 2 years (Required)
License/Certification:
* Property & Casualty License (Preferred)
Ability to Commute:
* Bloomington, IL 61704 (Required)
Ability to Relocate:
* Bloomington, IL 61704: Relocate before starting work (Required)
Work Location: In person
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